Shipping policy
Shipping Policy
Thank you for visiting and shopping with Poles and Holders.
Thank you for visiting and shopping with Poles and Holders.
1. Shipment Processing Time
We pride ourselves on fast fulfillment. All orders placed before 12:00 PM EST (Monday – Friday) are processed and shipped the same business day.
We pride ourselves on fast fulfillment. All orders placed before 12:00 PM EST (Monday – Friday) are processed and shipped the same business day.
Orders placed after 12:00 PM EST will be processed and shipped the next business day.
- Orders are not processed, shipped, or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by 1 day. We will contact you via email if there is a significant delay.
2. Shipping Rates & Estimates
- Standard Shipping (Ordered before 1 PM): $14.95
- Express Shipping (2-3 Business days): $19.95
3. Delivery Estimates
- Standard Shipping Time: 3-5 business days
- Express Shipping: 2-3 Business days
- Next-Day Shipping: 1 business day.
4. Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email with your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.
5. Damages
Poles and Holders are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Poles and Holders are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.